AN Ashton man has lodged an official complaint after claiming he was thrown out of the accident and emergency department at Tameside Hospital because he was accompanied by a carer.
Chris Walker, 37, who added other patients with carers were also ejected, has aired his grievances to the hospital’s PALS (Patient Advisory Liaison Service).
He added he would not have been accompanied by carer Diane Williams, which costs him £18 an hour, had he not required help.
“I am disabled and rely on carers, though my disability is invisible,” explained Chris who has PTSD, fibromyalgia, agoraphobia and suffers with issues with his auto-immune system.
Chris, who says he has been waiting for surgery for six years, went to A&E because he was in severe pain.
He said: “I was aware of the restrictions because of Covid-19 but I needed a carer to be with me so rang the hospital and explained the situation and they told me it was not a problem.
“After checking into A&E and sitting down, a female member of staff came over to me and told me I didn’t need a carer and I was a liar.
“She called security who came and, without asking any questions, told us we had to leave.
“I even tried to show them my phone which showed I had called A&E half an hour before I arrived, but they would not listen.
“The woman was on a mission to remove everyone with a carer which I found appalling that she prevented me from having treatment I needed.
“I was being discriminated on how I looked and because I was not in a wheelchair – sometimes I need one. I am also a blue badge holder, and they are not given out lightly.”
Chris went to his GP who referred him back to A&E saying he needed urgent treatment.
He has since contacted PALS at Tameside Hospital and his local councillor Dan Costello who is also taking up the case on his behalf.
Cllr Costello said: “I was not privy to Chris’ conversations on the day.
“However, I managed to get his carer verified with the hospital to ensure this does not happen again when he returns.
“It is important if Chris needs a carer to be able to attend, that he is accompanied by one.
“He has a new appointment, and it is important he gets the treatment he needs.”
A spokesman from the Tameside and Glossop Integrated Care NHS Foundation Trust said:
“We were sorry to hear the issues Mr Walker experienced when he visited our emergency department recently. We have spoken to Mr Walker about his concerns and have begun an investigation to fully understand the situation.”