My Property Club focuses on customer

THERE is a new player in Denton’s real-estate sector which is shaking up the property market to focus on customer care and experience above financial gain.

My Property Club takes the concept of a family-orientated business to heart and prides itself on a mission to put customers first at every step.

And with more than 30 years’ experience in the financial services and investments sector, their business model as property specialists offers many services that a traditional estate agent does not.

Floyd Paterson, owner of My Property Club, said: “We did a lot of market research before we launched My Property Club, and found many recurring issues with estate agents.

My Property Club Team

“The service was just abysmal, from delays in returning customer calls to no-shows at property viewings, so it clued us up to the massive gap in the market for quality service.

“My Property Club is all about offering the best service possible and prioritising our customers. If they call us, we ring back within the hour and if they want an appointment, that is our top priority.

“If they want to invest in property abroad, if they wanted advice on property bonds or any other type of property investments, we have the know-how and experience to help them.”

Since its launch in late January, the business has grown rapidly and is fast becoming one of the many local success stories to emerge from the pandemic.

Their stylish new offices on Hyde Road, Denton, is home to a close-knit team of dedicated employees who tick all the real estate boxes.

Floyd continued: “I’m very proud of the team that we have here. We are very much a club in our own little way, and we want all our customers to feel a part of that club as well.

“Everybody is local to the area and has their own set of unique skills. It’s just another thing that sets us apart from others. We want to give our customers that more personal experience.

“We’re really happy with how the business has developed over the last four months and we’re in a very strong position as we start to move back towards normality.

“But one thing that will never change on our part is our dedication to our customers and, hopefully, more people will keep us in mind for the future.”

• If you would like to find out more about how My Property Club can help with your real estate requirements, call them on

0161 850 9730 or visit mypropertyclub.co.uk

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