Denton avoids axe as TSB announce closure of 164 branches

TSB is set to close 164 of its UK branches, including five in Greater Manchester, and cut more than 900 jobs – but Denton has avoided the axe.

Denton avoids axe as TSB announce closure of 164 branches

A full list of the affected branches was published on October 1, with those recording the lowest footfall earmarked for closure. The latest move comes as a result of the impact of the coronavirus pandemic coupled with a “significant shift in customer behaviour” as more people turn towards online banking.

This the second time in the last 12 months that the Denton TSB has avoided being shut down as the bank continues to cut costs by £100 million by 2022.

And worried staff are desperate for the public to support TSB through their range of financial products in the hopes of negating further closures.

Debbie Crosbie, chief executive of TSB, said: “Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.

“We are reshaping our business to transform the customer experience and set us up for the future.

“This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.

“We remain committed to our branch network and will retain one of the largest in the UK.”

Robin Bulloch, customer banking director at TSB, said: “Alongside these changes, we will continue to invest in our remaining branch network to offer high quality banking services, fully integrated with improved digital capability.

“We are working to ensure the transition towards digital – which is being seen right across the economy – is handled sensitively and pragmatically for our colleagues and customers.

“We’re taking steps to support vulnerable customers and those in rural locations.”

TSB branches in Cheetham, Irlam, Radcliffe and Chorlton are all set to close in the coming months. A full list of the closures can be found at tsb.co.uk/our-branches.

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