Ashton bank to close its doors permanently

ANOTHER bank is disappearing from the high street in Ashton-under-Lyne after Barclays announced its branch is closing.

Staff at the unit, in the Arcades, were given about three months’ notice they would not be seeing customers face-to-face from Friday, October 13.

And the bank highlighted numbers and the changing ways people can access their money as the reasons for the decision.

Barclays said: “Back when we opened this branch, visiting us in person was one of the only ways to do your banking.

“Now, as there are lots of ways to manage your money without even leaving your home, we’re seeing many customers choosing to bank using our app, and online or telephone banking.

“This has had a big impact on the number of customers coming in to see us.

Barclays bank in Ashton-under-Lyne

“When deciding whether to close this branch, we looked carefully at how it’s been used and how customers are banking in other ways.

“92 per cent of people who use our branch have also banked using the app, online and by phone in 2021.

“Fewer than 10 customers use this branch regularly as the only way to do their banking and 11 per cent of this branch’s customers have used nearby branches in the last 12 months.”

News another bank is closing in Ashton will be a blow to many in the community and the town centre, which is at the centre of major refurbishment plans.

However, Barclays says there will be a facility for people to speak to a representative in person, most likely at a banking hub – but there will be no access to cash.

And it insists it is working with the people most affected by the forthcoming closure and will publish results of feedback it receives.

It added: “We’ll be here for you – just in a different way.

“We want to reassure you that we’re here to help. We’ll stay in your community and you’ll be able to talk to us in person.

“We’re finalising the details of where we’ll be based, and when, to support you with your banking, and we‘ll share the details locally once confirmed.

“In the meantime, we’ll be here in person until this branch closes.

“Our local leadership teams look at how branches are used before making the decision to close a branch, which is then agreed at national level before we make it public.”

3 Replies to “Ashton bank to close its doors permanently”

  1. Absolutely disgusting. Again taking away more options for customers and forcing a cashless society on people. I called in at Ashton branch of Barclays last Monday and there was certainly more than 10 people using its services within one hour. Where are you supposed to get cash from? Nearest branch is going to be Stockport or Manchester; what if you are unable to travel there? All these cashless transactions and buying on-line is killing our towns. Also big brother is watching exactly where you spend your money and what you are buying.

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  3. It was nice that us customers who have been with Barclays for many of year’s have not had letters/ email/ text/ or notification through banking app that they were closing. Think it time to change to another Bank. Absolutely pathetic.

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